Whilst restrictions are easing regarding the Coronavirus we believe risks remain high. Our priority continues to be the safety and wellbeing of our staff and residents.

We are continuing to provide all essential services, and are gradually reintroducing non-essential services, subject to risk assessment. All our staff and contractors are using safe working practices in line with government and HSE guidance.

We are limiting face to face meetings and many of our staff continue to work remotely for all or part of the time. Telephones will be diverted where necessary.

To report or discuss a repair please:

• Use our online form here
• Email [email protected] or
• Phone 0208 749 7112 option 1 or 0208 743 4422

To report or discuss an issue contact housing management please:

• Email [email protected]
• Phone 0208 749 7112 option 2
• If you wish to report anti-social behaviour you can also use our online form here

To pay your rent :

• Please use our online AllPay facility here
• Phone 0208 749 7112 option 3

All other queries:

• Phone 0208 749 7112 or email [email protected]

If you have symptoms of coronavirus (also known as Covid-19), are self-isolating because you might have been exposed to it, are in a high-risk category (e.g. you are pregnant, over 70 or have an underlying health condition) or are being shielded please let us know.

This is part of our ongoing efforts to protect our residents and staff as the coronavirus (COVID-19) situation develops, as well as maintain and protect services.

Any updates will be published here as the situation develops.