WPH has a duty of care to their tenants. This is a legal duty to repair and maintain gas pipework, flues and appliances in a safe condition, to ensure an annual gas safety check on each appliance and flue, and to keep a record of each safety check.
During the coronavirus outbreak, there is a balance between ensuring people, including the vulnerable, are protected from possible fatal risks arising from carbon monoxide exposure of gas explosion, while doing what we can to protect people from COVID-19.
Current guidance from HM Government states that work can still be carried out in people’s homes where necessary, e.g. for reasons of safety, provided that the government guidance on social distancing is followed.
Landlords are advised to not defer the inspections as this will unnecessarily put tenants at increased risk, particularly as they are spending most, if not all their time at home.
Consequently, if you have a gas appliance in your flat i.e. boiler, cooker or gas fire, you will shortly receive an appointment letter from our contractor, S and S Burners, if you haven’t already, and we strongly urge that you accept the appointment provided. Obviously; if you have another appointment such as Doctor’s or hospital appointment, then please contact S and S to rearrange for the next available date.
The engineers from S and S Burners will be taking the necessary precautions that will include carrying hand sanitizer in the vans that are used before and after inspections and also wearing gloves. They will wear masks and will ask the tenant to keep at least 2 m away or preferably, go into another room while they are carrying out the service. They will ask the tenant to sign the Landlords gas safety certificate and leave the tenant with a copy.
If a tenant is self-isolating, an appointment will be rearranged for 14 days’ time when they come out of self-isolation. If they are shielding, the appointment will need to go ahead and the engineer will use a full hazard suit and mask and take any additional precautions which are necessary.