Our Women’s Pioneer values focus on being open and transparent in the performance of our services.
Find below our current board-approved policies which describe what we do and how.

Policies

Statement of Commitment to Health & Safety

Asbestos Management Policy – Sept 2019

Fire Safety Policy – Sept 2019

Gas Safety Policy – Mar 2018

Legionella Policy – Nov 2018

Electrical Safety Policy – Nov 2018

Health & Safety Policy – May 2018

Responsive Repairs Policy – July 2018

Voids Management Policy – May 2019

Estates Management Policy – Jan 2020

Asset Management Strategy – 2018

Lettings & Allocations Policy – Nov 2018

Tenancy Management Policy – July 2019

Independence and Wellbeing Policy – Jan 2020

Evictions Policy – July 2019

Equality & Diversity Policy – Services – Mar 2018

Equality & Diversity Policy – Employment – Mar 2018

Major Incident Policy – Mar 2018

ASB Policy – May 2019

Unacceptable Behaviour by Residents Policy – Mar 2018

Safeguarding Policy – May 2018

Service Charges Policy – July 2018

Complaints Policy – Jan 2020

Stage 1 Complaints Form

Stage 2 Complaints Form

Stage 3 Complaints Form