Women's PioneerResidentsTenant Involvement

Tenant Involvement

Tenant Scrutiny Panel

The Women’s Pioneer Housing Association Scrutiny Panel started work in 2015, and has produced two reports so far. Find the terms of reference for the Scrutiny Panel here.

Their first report was on our complaints process (click here to view), and the second review on our service charges (click here to view).

The panel are currently working a report on communications, which will be available in September.

Marcia Davies, chair of the Tenant Scrutiny Panel, presents to the Board

Tenant Involvement

We welcome the involvement of our tenants, through individual feedback, through residents associations and our Tenant Scrutiny panel.  Involvement can result in improvements to the services we provide and it makes our staff more accountable.  When we know what tenants’ concerns are we can find ways of improving the information we provide and we can make changes where that’s practical.

There are two active residents associations, one for tenants of a scheme in W12 and one for all Women’s Pioneer Housing tenants.  If you would like details for either of these, please contact us.

Resident Engagement Strategy

In January 2018 our Board approved our new resident engagement strategy. This involves our tenants in our work, learning from your views and adapting our policies, procedures and approach in response. Find the link to the full strategy here.

Blend elementum consequat lacus, sit amet pulvinar urna hendrerit sit amet. Sed aliquam eu ante a ultricies. Interdum et malesuada fames ac ante ipsum primis in faucibus. Fusce elementum felis lorem, eget scelerisque enim blandit quis.

Massa turpis ornare nec commodo non, auctor vel cursus vestibulum varius hendrerit turpis quiseam cursus.